Reporting & analytics
A monthly picture you can act on: what was billed, what was collected, what is stuck, and why.
- Collections
- Reported
- Days in AR
- Reported
- Denial rate
- Reported
- Aging buckets
- Reported
- Reviewed with a person
- ✓
Three reports, on a fixed schedule
Collections, days in AR, denial rate and aging buckets, reported on a fixed schedule.
Denial reasons ranked by what they cost you, so the fix is obvious.
A standing review with a person who knows your account, not a dashboard link.
What actually happens
Collections, days in AR, denial rate and aging buckets are pulled on the same schedule every month, so the figures are comparable rather than ad hoc.
Denial reasons are ordered by what they actually cost, which is usually a different order from how often they occur.
The report is walked through with someone who knows the account, so the question behind a number gets answered in the same conversation.
What was agreed in the review is worked in the cycle, and the following report shows whether it moved.
What we take on
Our desk- 01Reporting collections and days in AR
- 02Tracking denial rate and aging buckets
- 03Ranking denial reasons by cost
- 04Running a standing monthly review
- 05Following up on what the review agreed
What stays yours
Unchanged- Your dispensing system and your data inside it
- Your payer contracts and your relationships
- The way a prescription gets filled at the counter
- Final say on anything written off or appealed
- The ability to see every claim we touched
Before you ask
No. It is a report and a standing review with a person who knows your account. A dashboard link is easy to send and easy to ignore.
On a fixed schedule, monthly, so this month can be compared with last month rather than with an impression of last month.
It tells you which fix is worth making. Denials ranked by cost point at process changes that pay for themselves, which is rarely the most frequent denial.
Works well alongside
Talk to us about your pharmacy
Send a month of remittances and we will show you what is being left behind before you commit to anything.